Shopping Mall/Retail

The quality of communication is of great importance for businesses in the merchandising and retailing sector, which are dynamic, adaptable and have to serve in multiple locations due to the natural structure of the sector. Karel, responds to all the needs of the sector with the communication solutions it offers.

In the merchandising and retailing sector, which has to utilize technology at every point of business processes, strong communication structures of businesses are very important for uninterrupted operational activities. Karel communication solutions supported by internet technologies, especially the cloud, help you reduce communication costs in your business and increase efficiency in all areas.

Karel, which supports mobility in services such as status information, instant messaging, fax, e-mail with voice, video, conference features, changes the way you do business, making it easier and faster. With Karel call center and CRM integration, you can communicate with your customers through different channels while improving customer experience and benefit from the advantage of managing from a single point.